We love this place. We have stayed two years now and are booked for the next. Home is clean and well maintained. I needed a pool for some of our family members and the beach for the others. We also have a tiny dog that has to go everywhere we go. Melanie the property manager will get back to you ASAP. We have had no problems. I am not understanding some of the complains. I'm a realtor and our office handles vacation homes too. I know what to look for, to tell how well a home is cared for. This home is clean , bath rooms, bedrooms, clean sheets and clean kitchen, they see to everything. I wanted to say more about some of the complains, but thought I better just leave it alone. We love the house and even if there is one bath downstairs, so what. It's now that far to walk up to your on room. We have two grandchildren ages 2&3 . We had no problem giving them baths. Pool was clean, I know because pool man came once while we were there. Boards on walk were getting some wear but not bad. They will replace a some boards every year. Owners have control over how hard the weather is on the walkway.. Each year repairs are made to keep home in good condition. If I had any questions, I called the manager and she responded very quickly. Nice place.