Being first time users of homeaway.com, we did not know what to expect. Raymond (the owner) was very flexible with arranging an arrival time and meeting up for check in. Also, he was very good about getting back to us/communicating to answer questions. While we were there he went above and beyond to help us have a nice trip. The room was clean and we have no complaints. In the portion of the house that we stayed, there is a common living area/kitchen space that is shared between renters and Raymond. We lucked out and could not have been happier with the other occupants. Everyone was very respectful towards each other. The house was very charming and in a lovely neighborhood. We were in town for my cousin's wedding and were able to walk downtown repeatedly, to the cliff walk and even to the hotel where the wedding was being held. We had a wonderful time and would definitely repeat this trip! There are a lot of wonderful shops and restaurants. We thoroughly enjoyed (at Raymond's recommendation) Benjamin's. If you like seafood (especially clams/oysters on the half shell) this is definitely the place to go!