We arrived on October 25th, Ana was there ready to welcome us. What a lovely home this is!!! The main floor has a beautiful living/dining area, fully equipped kitchen (with entrance to the courtyard), bathroom and media room. On the second level there is a library, two bedrooms and another bathroom with balconies looking over Calle Del Sol Street on one side and private courtyard on the other. Third level has a huge master bedroom with ensuite, a walk in closet with wash machine and dryer (which comes in very handy when traveling with a family) and french doors leading to the third floor terrace with a hammock just waiting for someone to take an afternoon nap. From there you can climb the steps to the rooftop where the cruise ships can be seen on days they are in port, as well as quite a view of the city. We were a family of six with four girls ages 20, 15/15 and 13, this home had plenty of room for everyone. Right in the heart of Old San Juan you are steps away from restaurants and shops. We always felt safe as the people are friendly. If you are planning a trip and want the true experience of Puerto Rico, this is the place! Ana was knowledgeable and gave wonderful advice of best places to eat, beaches and different attractions that we may like. She was bang on every time! For breakfast chocolate pancakes at Casa Cortes Chocobar, dinner at Triana Tapas & Flamenco which featured live music, talented Flamenco dancers and very tasty Paella... or the fabulous Pirilo Pizza Rustica where we were able to order three large, delicious pizzas and drinks with the total tab under $100.00 for a family of six ...all within walking distance of our home away from home, we were never disappointed! My husband rented us a mini van from the airport and Ana gave us the name of a parking structure about a block away. This was perfect as finding an available spot (much less navigating a vehicle on such narrow streets to parallel park) could prove to be difficult. Although we went to three different beaches, our favorite was Luquillo Beach (another of Ana's suggestions). We cannot say enough about our time in PR and look forward to visiting again. Our family may have been the first renters but we believe that there will be many more to come who enjoy this home as much as we did. Thank you Ana!!!