We spend a week in Ralph"s property and we had an excellent experience. We were a family of six, two adults, two young adults and two children, six and three yrs old. We arrived way before the checking time, but Ralph and his wife allowed us to check in early. Their were very helpful and friendly. They recommended some places that we can go see, and give us imformation about the Old San Juan area. They had beach towels and a stroller in the apartment for our use while we were there, that was a major plus!!!! Going up and down in the San Juan streets and walking to the beach was very hard for our three year old daughter. It was very helpful having the stroller. Their place is located close by all the mayor attractions the Capital has to offer. They also had the appliance, pots, pans and utencils you might need in the kitchen, Being six of us, I cooked breakfast almost every morning, that really saved us a lot of money. There are restaurants, bars, grocery stores and drug stores all around the area. Their place is in a very great location. Our older children were able to go in and out the place as they wished. Is very secure and there are police an almost every coner, and they are very helpfull if you need any kind of direccion! The service we received from Ralph and his wife went beyond our espectations. The day we left their appartment to go back home, I realized in the airport that I had left my cell phone charging in the house. I send him a text from my daughter's cell phone to let him know. He send it the same day we left, it was a Friday and I got it on Monday morning, witout charging me the shipping or the time he spend going to the post office. I recommend his house and his hospitality to any one. You won't be dissapointed!!!!!