Overall, I was very impressed with the accommodations, location and service provided before, during and after our stay in Puerto Rico. The unit was as described and shown in the pictures; and while we travelers generally hope this is the case when we arrive, this truly was consistent with all advertisements.
Even more impressive though was the attention to detail! The team coordinated and communicated throughout our arrival and remained vigilant and ready to support our requests and questions whenever we called. Upon our arrival into town, they were available to help guide our taxicab driver to the location (a hidden gem), and when we got to the unit, someone was waiting to let us in. Once inside, we were greeted by a bowl of fruit, something to drink inside, and a neatly prepared booklet of information about the surrounding areas (foods, stores, beaches, transportation, sites, etc.). Simply excellent!
As we walked through the place, almost any question you might imagine having was anticipated and addressed. Internet connection passcodes, trash location, bluetooth printer connections, access and door code entry information. Neatly appointed rooms.
Finally, I'd have to note that even the smallest of things that one might need or WANT were provided. Wine bottle openers, grocery bags, beach towels, lounge chairs, snorkel equipment, kitchen supplies, blender, laundry detergent, soaps, lotions, fans, DVD player. You name it or need it, it was there in the place.
I simply could not have asked for a better place, let alone being in such a great location. The location is safe, yet hard to find, which isn't an issue once you get in, settled and acclimated. Short walking distance to food, restaurants and hotels with beaches and casinos. And these are all things that you would want in a location, not to mention shopping and grocery stores.
In closing, the management team serviced us like no other. Highly professional, responsive, dutiful and helpful team of people who went above and beyond to make our stay the best it could be. And, they succeeded.
Thanks, and please, if ever there, consider this highly as an option for your stay, you won't be disappointed - at all.