This place was so great - Milton made everything very easy and was immediately responsive when we had an issue checking in with security (the total delay was less than 5 minutes...way less than checking into a hotel!). The condo had everything we needed plus some. The basketball and pump was great as our kids were on the court everyday we were there! We had the pools all to ourselves and they were very clean. Beach was beautiful and right there - the pictures do not lie! Great security at the condo - all were really nice and helpful when we had lost luggage issues. We felt safe at all times. If you want a glitzy hotel with lots of people this is not the place for you, its quiet and relaxed. We weren't sure about the location but ended up liking it - it's a short easy drive to Luqillo and Fajardo and even shorter to the Rain forest. If we go back to PR I will definitely stay here again, no question about it!