My husband and I decided to spend our honeymoon at Caracol Che. It was one of the best decisions we have ever made. The property is like a dream come true and although it is spectacular, it is was far exceeded by Carlos's (the owner) unbelievable hospitality and professionalism. He met us at check in with a bottle of champagne to celebrate! Anything and everything that we needed was provided by Carlos. My husband is a chef and he wanted a fish to cook last minute and Carlos brought it fresh from the market to the house and didn't even charge us. We would have happily paid him but he just came by and quickly left! We had also mentioned to him we wanted a massage (we mentioned it very last minute) and he had the most amazing masseuse show up to the house the following day. Her massage was so incredible that I fell asleep! All the recommendations Carlos gave us for dinner were delicious. The property itself was immaculate and his housekeeping staff was so friendly. I work in the hotel industry at a Five Diamond property and have very high standards for hospitality but this stay certainly exceeded them. The amenities are out of this world and even though you might have plans to do outside activities, you might be tempted to cancel them just stay in and enjoy one of the hammocks at Caracol Che or to relax in it's ever enticing lagoon pool with waterfall. What we will cherish the most is Carlos's attention to detail and genuine friendliness. We felt like we had known him for years! We only wish we could have stayed longer and will absolutely be returning. This place is magical. Five Stars!!!