The apartment was in a great building (with a pool and small gym) that had 24 hour security. The neighborhood is ideal for a stay in San Juan -- close to the beach, old San Juan, and the airport. There are great restaurants in the area as well. Carlos was very helpful and responsive. The only issue we had was that a lot of light came into the apartment at sunrise, which made it hard to sleep in. We did not ask Carlos about this though, and I'm sure if we did he would have fixed it. Overall our stay was great and we would definitely recommend the apartment. It was a great deal!