I have been renting vacation cabins, homes, and condos for over 15 years, from SC to Montana, and this is absolutely the best experience of them all! Cathy is super organized and extremely accommodating. She had all of the information to me days before our arrival; even directions for the remotes and the fireplace! How to operate the TVs and fireplace are small things that can quickly become frustrating! Her kitchen is so well-stocked that you don't have to bring anything! Her sister, Margey, is amazing as well. She lives close by the rental and is available at any hour if needed while also respecting your privacy. We unfortunately had to leave for a day to travel 8 hrs rt for a funeral. On our way out we discovered our car battery was dead and the way we had parked did not allow for anyone to be able to give us a jump. We called Margey and within minutes she was there with a portable battery charger. She told us to keep it with us in case we had trouble traveling. This rental is beautifully designed and decorated with many special personal touches. It is the most affordable we have ever rented as well! I am completely in love with this rental and very fond of Cathy and Margey as well! You can't help but feel like family and like they sincerely want you to experience the best vacation possible!