This home is exactly as advertised and reviewed...gorgeous. We recently went for a short stay with all the ladies in our family and there was more than enough space for all of us. The decks are such a great place to be together and enjoy the views. The outdoor fireplace and hot tub were also wonderful. The kitchen is fully stocked with any staples or spices you may need which is so helpful.
We would offer the suggestion that there is binder about the house, its operation as well as policies and procedures rather than relying on renters to be sure they keep copies of the paperwork that was sent. A detailed map of how to find the house through the choices of unlit gravel driveways would also be helpful.
We had a few issues mostly of our own creating, however we were met with comments from the owners that were clearly meant to convey his frustration, and makes us feel stupid. Customer service is an important part of this process and Ron needs to remember it is not always about him being right but being gracious.
Our initial dealings with Ron were great but as soon as we had a question, or problem he was not as nice to deal with. In a community filled with rentals there are choices and while his home is wonderful and we had a wonderful time and our needs were indeed met, we left feeling as if we had intruded.