Everything was perfect for our cold-weather stay. I was a little nervous when we walked in and it was 60 inside, but the heat had been off. The heat pump only heats the kitchen/dining/living, but there are several space heaters for the bedrooms. PLUS, the living room has gas logs, which we used, and then we even made a big fire out on the covered/screened patio one night.
Check-in/check-out was a breeze. Carol gave us all the info needed. She let us check in early, and we could have stayed later on check-out day if we had wanted since no one was behind us.
All in all, a great stay.