This was my 1st visit to BHI & Natalie was very quick to answer all my questions. We had 4 adults and 1 child (2.5 y/o) for the week. This is a cozy, well appointed villa. It's in a convenient location & the (included) membership to the BHI club was awesome! For small families, this is a great place to stay. We were only a short distance from our home, but felt a million miles away. We will be sure to return to BHI on a regular basis!