I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very unhelpful.
Overall, I recommend this vacation rental.
Stayed for Hurricane Arthur, house is wonderful, mgmt didn't care
The house is a beautiful home, gorgeous wood paneling and wood floors throughout, huge rooms, amazing views. We loved this house! Location was perfect. It was clean and wonderful. BUT...We were shocked that the rental agency never contacted us before, during or after Hurricane Arthur. We saved the house from tremendous damage from 2 windows bursting out. We held them together and wedged them closed with found lumber. We closed all hurricane shutters and moved all outdoor furniture and moved our cars to higher ground, although no one called ahead to provide instructions on any of it. Not a single call was received from the management office during this Category 2 Hurricane involving one of their ocean front properties (!) When I reported the damage to the rental office giving her a written list of items, the receptionist didn't even bat an eye or ask a single question. She just moved the paper to the side and said thanks. Had we not been there to close the shutters and secure the windows, this house would've had interior damage to the woodwork and walls. Furthermore, I was surprised that the company never even made a phone call to check on our welfare. I asked other neighbors on the street who rented and their companies had checked in and provided instructions and reassurance. I guess this company just doesn't care a lot for the actual homes or the families, just getting the money.