Jennifer and her family were AMAZING and so was this rental. She was very helpful from the very beginning and we couldn't have asked for more. Any questions I had I emailed her and she responded what seemed like immediately and made me feel confident that this experience would be a good one.
For starters, our plane landed a few hours before check in. She allowed us to stop by and drop our bags at the rental so we wouldn't have to haul them around with us for a few hours before checking in. She gave us directions to where we could find food and shops and those were very easy to follow. When we came back to check in, she gave us a tour and showed us how to work everything. This rental looks EXACTLY like the pictures provided. Everything was very neat and very clean. She let us know that it was ok to help ourselves to anything and made it feel like it was our home. We even had her cell number in case we had any questions or concerns. The neighborhood is amazing and neighbors were very nice. We even saw Jennifer at random times in the neighborhood and as always she was very pleasant. The train is not far at all and they even left numbers for car services in case we didn't want to take the train. Checking out was just as easy as checking it.
We've decided that this will be the place we are staying EVERY time we visit NYC. AMAZING AMAZING AMAZING is all I can say! Thank you so much Jennifer!