This was our very first time renting through VRBO and we could not be any more pleased. From beginning to end the experience perfect! Angela was extremely helpful and patient with my texts, emails and questions. The apartment looks EXACTLY like in the pictures. We were met by the front door as expected with the key, super easy to find! The stairs are interesting....I honestly would not have been able to get my heavy luggage up the stairs without my husband. Those stairs were the ONLY minus. The bed is luxurious and comfortable, great pillows and sooooooo quiet! The location was perfect, just a couple of blocks to Starbucks, the subway and if we leaned a little out the window we could see the Empire State Building. I would have absolutely NO hesitation in booking again. So much better than a hotel. If you like wine, check out Wine:30, just a few blocks away. Sit at the bar! The staff was friendly and conversational. Food was fun and fabulous. If you like beer, you MUST walk to The Ginger Man......A M A Z I N G selection! BBQ? Blue Smoke, also a few blocks away. Thank you Angela!