I was able to conduct everything over couple of emails. We arrived late on Friday and apt was ready and Bob had sent me an email with instructions. He also provided us with recommendations for near by attractions and restaurants. I am not new to the area, but local suggestions and comments are always welcome. The overall stay was nice. There is a ACME nearby and lot of food options. The apartment has Victorian setting as evident from the pictures and there is clearly marked parking for one car. Bob is very quick in responding to the emails so that was definitely a big help.