The owners, Lenny and Barbara were very pleasant and organized. They were easy to get ahold of and promptly answered all of our questions. They gave great directions on how to get to their home in addition to clear instructions on how to enter the home. They were very organized and even had a binder that listed everything from departure instructions to instructions on how to operate appliances/electronics. They pretty much thought of everything.
We thought it was exceptional that the owners frequently checked their mail as we gave them updates on road conditions and our arrival time (we drove through a bad snowstorm to get there). They went above and beyond our expectations and checked to make sure we arrived safely. Upon arrival, we were a little worried when we saw how close the properties were in relation to one another but never had an issue with noise from neighbors.
The home was VERY clean and tastefully decorated. They had many kitchen supplies that were useful when cooking in the beautiful kitchen. It was in a great location both between the white mountains and the town of North Conway. Great for outdoor enthusiasts who want to also check out the activities/restaurants in North Conway. We would definitely rent from Barbara and Lenny again.