The home was terrific and Monica, the owner, was wonderful to deal with. We gathered our whole family at this lovely spacious home in Incline Village/Lake Tahoe. The rental started off well as Monica is responsive and informative throughout the process. The home is fully stocked with everything you could possibly want to be comfortable. The bedroom arrangement allowed for the different family members to have privacy and the living areas large and comfortable for everyone to gather. The TV system is amazing but so high tech I had to call in my grandson and son-in-law to figure it out. Although I thought the kids would like the fantastic game room, the patio deck turned out to be our favorite spot. We were able to watch the fireworks at South Lake Tahoe from the comfort of the deck - and avoided the traffic and parking of traveling down there. We used the passes Monica provided to Ski Beach to pick up our boat rental. Everyone in our group had a wonderful time and was very sad to leave. We would rent the house again in a heartbeat!!