Great customer service and replies via email regarding questions that came up. Everything was as expected, clean and comfortable accommodations; no problems whatsoever. Highlights in the area for us: Amazing fun centre for the kids mini golf and bumper boats, lift chair up Whitefish mountain with a short hike at the top. Kids loved picking and eating the wild huckleberries on the trail. Aerial adventure was great for the whole family to enjoy. Restaurants: Ciao Mambo Italiano and Stillwater in Whitefish. Sweet Peaks ice cream shop in Kalispell. Condo was very close to TJ Maxx and Target as well as Natural Grocers. The reason I give it a 4 is that it was very hot the week we were there and no air conditioning meant having to leave the windows open at night and hearing sprinklers turn on every night, and other noises. They did have two fans there for our use and we did use them plenty!!!