My husband and I wanted to take one last little getaway before our first child would arrive mid-May, but our baby had other plans. The day we would have arrived, I started going into preterm labor. I was admitted at the hospital for a couple days and then placed on strict bed rest. Dana was very prompt in getting back to us when we called to cancel last minute. They reimbursed us more than what we accepted and what is stated in their cancellation policy. We were very appreciative of that and hope to someday reschedule the trip!