My family and I booked this chalet for our annual ski vacation. Before we arrived, the owner, Tim, was extremely accommodating and even provided a video to help explain how to use the TV remotes, shower heads, etc. When we arrived, the chalet was even more impressive than the pictures! The decor was very cozy and we immediately felt right at home. We especially enjoyed sitting by the fire every night after a long day of skiing. Tim even ensured we had ample fire wood (including small kindling as well as fire starters). Every room in the chalet was extremely clean and well appointed. We highly recommend this property!