Carole greeted us when we arrive and explained the layout of the condo in detail. All the rooms were clean and the view from the balcony was absolutely fantastic. We made ourselves right at home and never had a bad day. It was pleasant and all personnel associated with the Villas Magna were very accomodating. We're going back!!! Carole assured us that she would be there to assist us in every aspect of our stay. And she did.