Our family had a wonderful time at the Palace. Jose’ and the staff were accommodating in every way. Jose’ and the staff especially took to the needs of our young grandchildren. There was always snacks and fruit and they made the kids special drinks every afternoon. The food was beyond excellent, and always punctual. Prior to arriving, we were asked to create a menu that we would like to have cooked. Everything was so good, by the second day we asked her to cook her favorites. Her favorites became ours. Having the Suburban and golf cart available made it easy to take excursions within the gated community and out in the surrounding area. Jose’ helped line up the opportunity for the family to take advantage of massages, fishing and shopping. Having young ones swimming all day and night, it was nice to always have dry towels. Every morning our clothes were washed and folded. Anything we needed was instantly taken care of.