Very accommodating. The pictures are very up to date on what to expect to see. Unfortunately the mosquitoes made it a little unpleasant, but we were warned to bring bug spray with us after we booked. I would also suggest providing at least the town upfront, as we were looking at Portland and after having to state we were interested in renting were then told the address. I am hoping it was the time of year we came. We arrived late on Friday night, and they made sure to have all the lights on for us so we did not have to stumble in the dark. Great big spot lights at the front and the back of the cottage was nice to have. I definitely would come back again.