This was the second property I booked through VRBO and have yet to be disappointed. I researched a number of places for our trip to Portland, ME and this was on the top of our list based on the pictures. I emailed Terry and Sarah, and they were great in responding to my numerous questions. We (myself, my wife, 2 kids under 3, and another couple with a toddler) pleasantly surprised the rental offered two pack n' plays for the kids which came in handy.
When we got there, the pictures were spot on. The view of water was fantastic, and the house was perfect for our group. It was family friendly, with a great kitchen for us to make breakfast. It also had a nice bar area downstairs where we can hang out and have drinks. There was also a booklet with very useful information that we referenced throughout the trip (it's the little things that make a difference).
Throughout the stay, Terry and Sarah answered our numerous questions, including pointing us to a few places where we could get fresh lobster. We ended up going to a location they recommended, and when we brought it back, Terry offered to cook it for us! He had guests over, but he still went out of his way to help us out. That was not necessary, but very much appreciated! It was by far the best lobster we've ever had. They also have a dock with kayaks and canoes for use, but we didn't use it because it was a bit chilly, however the option is very nice.
Shortly after we returned back home, Terry and Sarah mailed us our deposit back. Just great service all around. I highly recommend this place if you want to stay near Portland. It is about a 45 min drive into town, but the place is well worth it.