Ella's was the 6th or 7th luxury Home Away rental we've been in (all in different parts of the U.S.). Because of this, we are very picky, probably more so than most. I'm guessing most people would and do give Ella's a 5 star review and it comes close, but there are a few things for us that made it a 4.
First...the many pros.
Awesome view and property!!
Lots of games, DVDs, kayaks are a real plus.
Nice open floor plan for family and entertaining.
Loved two beds on 1st floor and two on 2nd. Would be good for two families sharing.
So nice to have laundry onsite given we traveled with a toddler.
Did I mention the view?!
Well stocked kitchen, we cooked most nights
Enough toilet paper, hand soap, dish detergent, etc. that we didn't have to buy; much appreciated.
Cons for us
Dining room chairs have no backs. Very hard with toddler.
Poor lighting in dining and living rooms, hard to read at night (which we like to do to relax)
Clean where it mattered, but not as clean under sinks, couches, beds as we are used to. Note again we have a toddler so we spend a lot of time on floor and hunting for toys.
No stand up shower in master bath/had to shower in hall bath.
If the first three things were changed this would easily be 5 stars! Or, if you don't care about those things.