Wayne has always been quick to respond to any emails and is very friendly. The condo is cozy and budget friendly. Everything was in excellent working order. Kitchen had everything needed, internet worked great and we always had hot water. George (Wayne's cousin) was quick to respond to my inquiries. There is a fee for the internet (about $10USD a week) and Wayne helped me get it all set up. The pool area is nice and clean with a second smaller shallow pool perfect for smaller children. There is a laundry on site where you can do your laundry and the tokens for the washer & dryer are easy to get from the security gate people. The yacht club is beside this complex and has great food. With the Sunset Resort being across the street, there are always tour drivers available just outside the gate. Make sure to negotiate price before you accept the ride. There is a lovely beach access just up the road next to the Sunset Resort. It also has a nice restaurant, comfy lounge chairs by the beach and a pool with a swim up bar. Draw backs would be that it is not close to the main tourist Hip Strip area of Montego Bay and there is no grocery store nearby so you need to take taxi's. The movie theatre is about 30-40 minute walk which is okay if going to the early movie however I would recommend a taxi for the late show and for coming back in the darkness of night.