When looking for places to stay for my trip to Rome, we knew we wanted to stay in an apartment to have a little bit more of an authentic experience (versus staying in an impersonal hotel room). I looked on Homeaway for reviews and saw Apartment Trastevere... The pictures looked gorgeous and the reviews were excellent, so I booked hoping that the pictures and reviews would be accurate for my experience. I am happy to say that all of the glowing reviews and pictures are 100% accurate and spot-on.
This apartment is, in a word, exceptional. Rosaria goes above and beyond every chance she gets to ensure that your stay is comfortable. My flight into Rome arrived well before check-in time... Not a problem, and we were greeted with a smile (which after a long day of flying is always appreciated). The rooms was spotless and beautifully arranged. The front bedroom was probably my favorite part of the apartment - it was huge and confortable. The Trastevere area is, I think, authentically Roman, and never once did I feel unsafe (which is especially important for a family). The neighborhood also has several great restaurants (Augusto just down the street is particularly good and decently priced), markets, pharmacies. The location is perfet to visit the city, it's just in the middle of the historic center of Rome.
Rosaria is warm, kind, and always on hand to help with anything you need. We needed to print out our pass to go to the Vatican Museums and she was happy to do it for us! Finally, on my last day when I was leaving for Firenze, Rosaria arranged for us a shuttle service to Termini so we wouldn't have to lug our (very heavy) bags through the bus.That is the definition of good customer service and going the extra mile to ensure your clients are happy.
This is by far the best apartment in Rome... It's a truly exceptional place. When we come back to Rome, there's no question as to where we'll be staying...