My husband and I researched this vacation for a couple of months before we came across Key to Florence. We were a large group of family and close friends and we wanted it to be just right and all together, so at Key to Florence they could accommodate us beautiful restored large apartments for all of us (we were a group of 24 persons!!!). From the time that I first contacted Renzo & Benedetta, our hosts, they were always prompt with replies. By the time we arrived , I felt like them were an old friends, they were always willing to guide us to the best restaurants, making reservations for us when we didn't realize that Mondays many places were closed, and recommending places to visit and how best to get there. The apartments were well furnished, clean and modern. The Air-Conditioning was a luxury!!! The position of the property is idyllic. I cannot say enough about Renzo and especially his daughter. They were very helpful, gracious hosts!