The manager arranged to have her mother meet us at the apartment to give us keys as we arrived early. Silvia then joined us and showed us the apartment. A book was provided with useful information regarding Florence. The apartment is very comfortable and well maintained. The kitchenette allowed us to buy some foods locally (market just down the street) and have available for snacks and light meals. Centrally located and close to the tram stop. We enjoyed the Uffizzi, Bargello, and the Academia. Silvia had made our museum reservations for us which was very helpful. Also enjoyed great food and gelatto! Took the bus to the highest point in the city for wonderful views! Would highly recommend and would stay again on a return visit to Florence! Thanks Silvia!