The apartment exceeded our expectations. It was exceptionally clean, modern and well equipped. We were met by a greeter to receive the key at the designated time. She had put the cooling on to make the apartment as comfortable for us.
All correspondence with the owner was very friendly and courteous. He emailed detailed instructions in advance that covered directions to the apartment, attractions to see and even restaurants to enjoy. We were extremely satisfied with the overall service provided and would highly recommend this apartment to friends travelling to Florence.