I and 5 of my best girlfriends just spent a fabulous 2 weeks in this apartment. The front of the apartment is on Guicciardini Street and is quite noisy (Florence never seems to sleep), the back bedrooms are much quieter. Just be sure and bring some earplugs! Mery, our host, was very helpful with any questions we had and made us feel very welcome. She gave us 3 sets of keys which was appreciated. The apartment was clean and all the beds were comfortable. The kitchen had all the comforts of home. Be prepared to buy all your own paper products (coffee filters, toilet paper, paper towels, napkins). We also bought dishwasher soap while there. We brought our own coffee and filters (cone type) with us. The location of this apartment is excellent for getting to all the major areas of the city on foot. The train station was about a 20 minute walk. The Pitti Palace was about a half block away. We flew into the Florence airport and took a taxi to the apartment (about 23 euro) and Mery called and arranged for a taxi to pick us up for our return to the airport (about 28 euro). Don't know why it cost more to leave except that it was awfully early. We had to leave for the airport at 5:45AM and the taxi was right on time. The airport was very crowded, so if you fly out around 7:30am, plan on getting to the airport 2 hours early! There is a close neighborhood grocery ran by a very friendly old man and his wife. They don't speak english but our limited Italian worked ok. There was an internet cafe and pay phone close by also. We had a bit of a search for a SIM card for our cell phone, across the bridge and past the covered market, two blocks then go left (I think) was a cell phone store (TIM). We just returned to them every time we wanted to buy more minutes. They do not speak English! Mery also recommended a nearby restaurant (4 Lions) that was very good. Great art in the Pitti Palace! If you need a 3 bedroom place, this is it! Have a great vacation.