It is true that Eva is very easy to communicate with and the apartment was clean and perfect for a short stay. We liked the quiet location (although we found that sometimes late at night there can be some rowdies even on the quiet canals!), and loved the restaurants just behind. My only comment might be that the apartment is perfect for 2 people. 3 people can make it work and maybe even 4, but there was hardly an inch of room to open the chair bed for the 5th person. And, all those people in the family room crowded the air in a room that didn't have air condition. While I was very comfortable in the master bedroom, my children were not. I see now from reading thru the comments again that there was maybe a fan somewhere or even an air conditioner in the kitchen? It would be nice to have directions on where these items are or how to operate them. Thanks for a nice stay!