I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was spotless.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
I'm not happy to be back home!! Our trip was wonderful. There were 8 adults and 2 babies in the house and cottage. The secure gate, and the private way the yard is laid out made it a great place for the babies to play with no risk of traffic, and little risk of getting to the water's edge unattended. The bedrooms were a bit smaller than the photos led me to believe, but it worked for us. Originally, we were told there was no A/C, however we were pleasantly surprised to find the cottage did have A/C, as well as the main living area. The master bedroom was quite warm however, and the ceiling fan didn't work. We bought a floor fan to help cool along with the ocean breezes. We called the property management company and they said someone would come out to fix it, but never did. There was also inconsistent information regarding taking the trash and recycling bins to the curb. The information I received said the management company would take them out, but never did. As a result our recycling bins were totally overflowing from the prior guests. All in all, we were quite happy with the rental, the staff was very nice to work with on the phone but we just never had anyone show up.
Manager responded on 10/6/2014:
Thank you for taking the time to review Beach Oasis. This property is truly an island oasis for families! The ceiling fan issue has been addressed and fixed. The trash issue is taken out by staff and was addressed immediately upon check out. We are truly sorry the fan issues weren't solved immediately as there is AC on property, we also don't have any email records of this issue being reported. We also do have offices located on The North Shore and would have been more than happy to address the trash issue had we have known. We are glad to hear that you did enjoy your stay with your group and look forward to hosting you again in the future :)
Hawaii Beach Homes