My husband, 2 year-old son and I went to Maui for 10 days to spend our anniversary -- and were joined part of the trip by a couple of friends. We initially booked the upper 3 bedrooms (there are an additional 2 separate bedrooms on the lower floor), but after the 3 of us spent the night, it became clear we'd need more space for the additional couple.
The upper part of the house would be perfect for a family with a couple of kids (2-4), or extra family members who are really close.
The house is in Paia -- an excellent location. The little town is about 10 minutes from the airport, 15 minutes from Haiku (where some of the biking tours down the volcano start -- and I totally recommend), and about 45 minutes from Lahaina.
We arrived and the place was equipped with most of the things we needed: A high chair and a booster seat, a stroller, a potty, a pack 'n play (which was too small for our 2 year-old, but would be great for a younger child) and loads of beach toys. For the rest of us: Beach towels, every essential kitchen gadget and some amazing fruits and snacks.
The place was really clean and nicely decorated. The outdoor patio was fantastic.The A/C units worked really well. The outdoor showers and foot baths were really convenient.
The house is literally in the heart of Paia -- right behind a gift shop and gas station near Hana Highway and Baldwin Ave. -- which made it a little loud some evenings. But more often than not, we were happy to be in the middle of everything and have Paia Fish Market and Ono Gelato literally a minute walk away. Manna grocery store was about a 4 minute walk and had everything we needed.
Annie and Chris were exceedingly helpful. They responded to every email quickly and helpfully (Our son got sick our first day and they recommended a doctor on the island). Their recommendations on the island were great.
My only suggestion would be to have a mid-trip cleaning option.
I would absolutely recommend Paia Surf!