I stumbled upon this rental with our trip being only a few days away. Luckily it was available for the dates of our trip -this place was really MEANT to be for us!
First of all, CYNTHIA is the best. Very kind, informative, and accommodating. An absolute pleasure to work with for booking.
MICHAEL then took over as our contact once we arrived. He too was very kind and had plenty of great suggestions on where to eat and visit. Both Cynthia and Michael made booking and staying extremely EASY. And the best part: you can easily text them for any questions or concerns without having to bug them over a call! They are there for you as little or as much as you need them to be.
The location itself is just a block from the Hilton Village and about two blocks from the beach. Downstairs has Smart Car rentals as well as moped rentals (a must). There's plenty of restaurants within walking distance and of course ABC Stores for everything else. We had a car rental for some of the days and the parking was $20 a day. The parking duty at the gate are all a bit rude, but that's not within Cythia nor Michael's control.
Now the penthouse itself: AMAZING. As soon as we walked in we were preoccupied with the views for about 30 minutes. Perfect views of the fireworks by the Hilton on Fridays and Saturdays @ 7:45 PM. Our group of four was very comfortable. Each room has its own climate control, closet, drawers, and views. There were plenty of regular and beach towels for us to use. The kitchen has everything you need. The dish washer was a little tricky to use at first because it would not lock properly, but ended up working fine with the perfect touch. Unfortunately the washer was not working during our stay and was in the process of being repaired, but Michael and Cynthia both stated that they would reimburse us if we were to use the coin laundry machines downstairs -these two are truly the best!
Don't lose your key cards! Don't forget to leave them behind in the tray by the door and the lock box. And yes, I did forgot to do the latter due to last minute rush packing and just being plain forgetful. Thankfully they said it was OK for me to mail back the two room keys I accidentally brought back to California, lol.
This is the perfect penthouse for your family or friends of up to six, in the perfect part of Waikiki, with perfect views, and of course, with perfect landlords and managers!
Can't wait to visit again.