The owner was excellent to work with! All emails were returned promptly, and were extremely kind and courteous. They went the extra mile to make sure we had all the information we needed and more. The entire building wasn't the prettiest, and like other reviews I read there was a bit of a smell outside, but that was fairly inconsequential for us. The grounds were otherwise well maintained. The condo itself was just as we expected- clean and ready for us to enjoy. Loved having a washer and dryer and the extra amenities of snorkel gear and other assorted beach equipment were so great to have on hand. We loved the beautiful sunrises from right off our lanai and listening to the waves at night. Being in a complex we never had any issues with excessive noise, etc. It was nice to be away from the crowd of Honolulu and a great landing spot to enjoy the North Shore. The wifi worked great as well. We had a perfect first trip to Hawaii, and highly recommend this condo. There were only two of us, but this condo could easily accommodate more. Only thing I would change would be some form of air conditioning, but of course I am not used to the humidity. Overall we had a great rental experience! Mahalo!