From the moment we inquired about this house to the day we received our deposit back, Jon and Jackie are by far the BEST owner we've ever come across in our 7 years of renting from VRBO. We truly felt that they really do want you to have a wonderful and memorable vacation in their Kona home and that is exactly what we did for 10 days. We stayed in their home August 12-21, 2014 right after the hurricanes passed by and I believe that it was a little bit more hot and humid than usual because of that. Having the portable fans going and the having the windows and doors open helped a lot as there is no central A/C available. The pool was a bit too cold for me but my husband and kids enjoyed it. Everything about this house is even more beautiful in person compared to the pictures posted on the website. Everything that you can possibly need is available in their home. It is very spacious that the bedroom with the two beds downstairs was left untouched :)). Our most favorite spot was the Lanai, of course! Who wouldn't with that view....We enjoyed our morning walks and felt very safe in this friendly and quiet neighborhood and what a workout that was. Thank you, Jon and Jackie for making your home available for us. We truly enjoyed our stay in the Big Island.