Where do I start? Jon and Jackie were the most attentive, thoughtful and responsible owners I have ever dealt with on VRBO...and there have been ALOT! I stayed at this BEAUTIFUL home for a little over 2 weeks with my wife, 2 young children (6 & 4), sister and parents and we could not have been happier. Plenty of space, a great layout giving everyone the privacy they needed and absolutely every ammenity you can think of. The kids loved the pool (and so did we) and the home's location in a very nice, quiet neighborhood close to Kailua-Kona, with all the stores, activities and restaurants located there and nearby, made it the perfect vacation home. A little side note to explain the service provided by the owners: We had the pleasure of meeting Jackie at the beginning of our stay, for she had been in town taking care of some things with the home and was still in the area when we arrived. When she stopped by the house on her way to the airport we spoke with her for a while and mentioned a couple of things. 1) Our concern at the ease of access to the pool from both lower level bedrooms (one of which was the kids' room) through the slider doors that did not have any childproof security. 2) Along with the numerous books provided at the home, my mom asked if there was a bird guide, due to the numerous colorful visitors we saw on a daily basis...Jackie regretfully said there was not. The NEXT DAY I received an email from Jon informing me that he ordered a couple of different childproof security mechanisms for the slider doors and that they were being shipped. We received the package with security bars that worked great for childproofing the slider doors and.....a Hawaiian bird guide book! Very unnecessary, as it wasn't a complaint on our behalf, but like I mentioned earlier, was extremely attentive, thoughtful and responsible. Thank you Jon and Jackie for you and your home making our vacation a true paradise. Hope to see you again in the future!