I booked this 3 br/3 ba villa in the Ko Olina area for 2 weeks in February (great time to escape winter). Communication and set up was easy and prompt. Betsy was easy to reach via text for any concern. Rental contract was electronic and fast. I paid by credit card for a nominal fee but much more convenient for me. The condo was exactly as described, clean, spacious, and very well stocked with every amenity (smart TVs in every room, all condiments and much appreciated K-cup coffee maker, beach toys/boogie boards/snorkel gear for 6, bikes, scooters, and much more). The golf cart parked in the one car garage was very fun to drive. Very easy to operate and much nicer than the ones you will see around the complex. I actually had people come up to me to check it out and even had cars honk at me in approval. It came in handy to park at the lagoons in special spots as parking fills up quickly. The most spots were at lagoon 4 but make sure to ask where they are. We visited Disney's Aulani a few times and got ice cream at the Ko Olina marketplace.
We cooked almost everyday as the kitchen was well stocked. Costco, Target, and Safeway are only 10 minutes away in Kapiolani. Many Hawaiian restaurants there as well as a nice park for kids. We also visited the zoo, aquarium, Dole plantation, and children's museum in Honolulu (highly recommend for toddlers). The drive can take about an hour in traffic though.
Overall I would highly recommend this condo and the beach lagoons in Ko Olina can't be beat. We enjoyed it so much I even changed our flights and extended our stay by another week. Again, easy and prompt reply by Betsy to arrange. When we are back in Hawaii we would definitely stay again!