It was a great experience. My family have stayed in Ko'Olina Beach Villas 3 years ago but this time, we booked through VRBO. I was a little nervous at first. Not so much with the villa but with the process of using VRBO. However, dealing with the owner, Denice, was wonderful. She put me at ease. Anything we needed (prior and during our stay), Denice was there to assist us. I was able to reach her by phone or text and she was able to answer any questions we had immediately. The grounds were well maintained and the close proximity to the beach was great since my parents (who traveled with us) preferred swimming in the ocean rather than in a pool. My sister and brother-in-law, on the other hand, preferred the pool which they felt was better for their little ones (ages 5 and 1).
I would definitely return to Ko'olina Beach Villas. I have already told friends and co-workers of our wonderful experience and will keep Denice' information so I can refer.
The only reason i gave it a 4 out of 5 stars is because i was used to daily housekeeping service when I'm on vacation which was not included in the rate. But, if anyone is looking to vacation in Hawaii, definitely stay at the Ko'Olina Beach Villas and ask for room 522. :-)