Our family (five Americans) stayed in this apartment for five nights and we absolutely loved it. The apartment was very clean, safe, in a great location, and Saviola was the perfect host! She is affable, efficient, and extremely helpful. She stood out on the sidewalk after I phoned and told her we were nearby in order to help us find the parking garage. She then helped us park the car and helped carry our bags up. She thinks of everything: creamer for the coffee, paper towels, carry bags for the groceries, plenty of bath towels, and umbrellas. She directed us to good restaurants and suggested modes of transportation to get to Vienna, our next destination. She checked in with us every few days to make sure we were enjoying our stay and to see if we needed anything. If we ever return to Munich, we will definitely be staying here again. Saviola is very professional and friendly.