I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very dirty.
The property manager was more than helpful.
Overall, I do not recommend this vacation rental.
Upon arrival we found the villa dirty. I started cleaning. My husband phoned Cindy, the management employee. She immediately set up someone to come view our complaint. Ms. Jennifer came and was lovely. She did an inspection and set up 2 cleaning ladies to come ASAP. They did a good cleaning . Then a couple of days later I opened the silverware drawer and silverfish were crawling around. Later in the evening my daughter yelled.....a huge millipede was in the small bathroom. This is a lovely unit but is in desperate need of attention. Rugs are filthy. Clothes dryer could be hazardous. Washer & dryer very old. Some furniture needs replaced. They ordered anew mattress for the sleeper sofa. My grandson slept the first night in a hole , the prior mattress was so worn. We stayed in a villa next to this one a few yrs ago. was perfect. For the Rental fee we paid we were very very disappointed. May I once again commend Cindi and Jennifer on their quick and efficient problem solving. Was not their fault, had it not been for them I would have demanded a refund and moved.
This is another minor concern however could help guests in the future.....the Lagoon Pool Management is like the Gestapo! I doubt you will display this review. I am not a negative person but wanted to tell the truth so that the owner of this unit would do the necessary things that correlates with beautiful Seacrest, FL. Lena Rae Fern