This townhome does not disappoint! I dealt directly with the owner which was a big plus. Some other guests had problems (I overheard) but they had reserved thru a 3rd party agency. The unit was beautifully decorated and the beds were all comfortable and plush. This is definitely a high end townhome and the thought put in by the owners as hosts really shows. You can't get this feel in a hotel room. We didn't want to leave (and usually, we're dying to go home). Even my 5 year old didn't bat an eyelash about not being back home with his toys. The drive to disney is quick, like 15-20mins. Universal was 25-30 mins. The resort desk is open 24/7 if you need anything. We were able to print our vouchers for our return flight. The wifi in the unit worked great. Our cellphones all had great reception. It was really nice to have a washer and dryer in the unit. We were so exhausted from the parks, we took breaks every other day and it was nice to have such a "homey" place to go back to at the end of a long day. Making coffee and breakfast and some dinners was also a huge help to our budget. Checking in took about 10-15mins and they will not let you check-in to the unit until 4pm. Checking out literally took 1 minute. Banana Jack was great for my 5 yr old and the pool is heated and has an impressive waterslide and fun lazy river. There are actually 2 pools, one with a zero entry which leads to the lazy river and has the slide and another heated pool which is separate. They have a spa on site and a gym and if you have no issues walking, it is possible to walk to the shopping center which has a publix and a bunch more restaurants. I would definitely recommend this unit and when we go back I will try to stay there again! Thanks for everything to the owners.