This was a great house for lots of people, and different ages. There was room to spread out on both floors, on the decks or in your bedroom. When we wanted to be all together the main floor was great. The kitchen accommodated several cooks. Eating space at the counter was a plus as well as a powder room off the kitchen.
The extra refrigerator down stairs was invaluable.This pool was just right for cooling off and playing around.
The decks, with a gate was a great place for the dogs to dry off before coming back inside. They loved it too.
Donna, the manager, was awesome in terms of attention/service. Donna went way above and beyond the call of duty. The first night she came to check out water heater, the next day the Handyman came by and completely rebuilt the heater. There was a problem with the dryer being clogged and Donna, called and he came out and determined we used the wrong settings. The handyman didn’t have an attitude, even though it was basically an unnecessary service call.
The reviews ,repeatedly talk about customer service and dedication to making your vacation the “Best Ever”! They use the term,“We got your back!” Well, not only did they have “our back”, Donna may have saved my daughter –in-law’s life!
She was bitten by a red ant on Sunday AM and she had a violent allergic reaction. We needed immediate attention and quick! We were going to call 911, but we decided to call Donna first. Thank God we did! She completely took charge of the emergency situation. She explained that the emergency vehicle would have to come from Apalachicola, and it might take an hour or more. How would we know any of that info? Donna said forget about 911 - she actually waited on the road for us and led us to the ER in her Sunday clothes, reaching speeds of 80 miles an hour – and stayed for several hours, until the situation was stabilized. It was so reassuring to have Donna with us.This was just simply, unbelievable. I can’t thank her enough!
I would strongly recommend that everyone put the directions to the local hospital in their phone upon arrival! Calling 911 is pointless.You can drive there faster.
If you are looking to feel pampered, safe, carefree and protected in a Beach home, I doubt there another rental in the area that compares with the quality of service and personal attention these folks provide!!!!
They REALLY do.. “Have your Back!!!!!”