From our first contact with the property managers until the prompt refund of our deposit, everything about this property exceeded our expectations! We have rented a lot of properties and this one rates among the best. The rental process was quick and easy. The ability to go directly to the property and access it with our private code for the door made day 1 so nice. The unit itself is wonderfully decorated, very comfortable, and everything was in top shape. The welcome basket and personal note on the counter was very welcoming! The pool on the property was an easy walk from the unit and very nice. AND, the close distance to Universal Studios and SeaWorld made our days so much easier since we could get to the parks very quickly and avoided the heavy traffic and tolls. We will definitely plan to use this unit on any future trips to Orlando! Thank You ITZ Vacations!