I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.
This was the first time we decided to rent a condo instead of a hotel. The property was amazing, the condo was amazing! The place was huge, we had friends and family from the local area visit us and ended up staying with us the entire weekend because the condo was so nice, the location was great.
The experience was great as Lancelot Castles really saved our trip as the other company I went through double booked our stay! I originally had another condo in this building booked and 4 days before the agent emails me to tell me she double booked. Kevin stepped up and gave me this condo, which was a little bigger for the same price, not sure if it was due to last minute and it wasnt rented, but that doesnt matter they really saved our weekend.
Only negative comment I have so far is that we checked out three weeks ago, and other than a week and a half ago when I emailed him to ask if the checkout went ok, I havent heard from him at all. So I have no idea on the status of my deposit, so that is why they get 3 stars and not 5.
Manager responded on 9/1/2014:
Nick, your deposit was sent out, which I had replied to you in your email. The contract states that your deposit will be refunded within 15 days from your departure date, and was processed within that timeframe and mailed to you. If you have not received it, I am happy to reissue a check and re-send it in the mail. -Kevin