I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
We rented directly through the owner, so most or our experience was with him. The owner made us aware of problems with the washing machine, dishwasher and air conditioner that the previous guest had encountered and asked our opinion of the condition of these items. The dishwasher was fine, the filter just needed cleaned out. The air conditioner was also running well, but the filter was very dirty. We informed the owner of this. The washing machine was rather noisy. The owner arranged for a maintenance man to take a look at it, and asked if we could be there to let the repair man into the condo. We were happy to assist. It was determined that the machine wasn't worth repairing. The owner was then in contact with WVR staff to make arrangements for a new washer to be delivered ASAP. The staff was on working to resolve the matter as quickly as possible and came out, unannounced to take measurements. Had we been gone and left our teenage children in the condo, they might have been frightened if the staff had walked in. We informed WVR staff that we would be leaving by 6:00AM Saturday, so hopefully they were able to have a new machine delivered prior to the arrival of the next guests. Overall the condo is well cared for and the upgraded shower is fantastic. The kitchen is well stocked with basic cookware, pots and pans, and there are plenty of dishes, utensils and glassware. We have stayed at other places where there were very few of these items, so we are very happy that this cottage is well stocked. I had informed WVR staff that we were hoping to arrive between 2-3 and that I had the key from the owner. The condo was clean before 2:00. Thank you! We love the area and the Candy Kitchen Ice Cream shop down the street. Plenty of family oriented attractions in the area. Hope to come back again.
Manager responded on 8/6/2014:
Thank you for your comments and clarifying the issues with the appliances. Since you know the owner personally, I'm sure he appreciated your assistance. All staff and maintenance personal knock before entering a unit and announce themselves.