Me and my family stayed at this house in Mid July as we focused our vacation visiting Disney. The owner of the house, Jinchen, was very helpful throughout the whole process. At first, I was a little skeptical renting someone's home, but Jinchen made the whole process from researching homes in the area all the way through the vacation.
My family trip consisted of three families for a total of 19 guests. The house is exactly the way it was descibed in the add. We all had plenty of space both in the pool area and inside the house. The area where we stayed consisted of several restaurants and stores. It also helped that we were about 5-10 minutes away from all Disney theme parks. Mr. Jinchen was able to accomadate several of my requests. We spoke on the phone a few times, and I immediately felt comfortable renting his home.
There were some minor issues with the resort and not Mr. Jinchen. After driving for 20 plus hours, we arrived at the house and the house was not yet ready at check in time. Staff was still cleaning and I was told I would have to wait a while. That didn't sit well with me, so we stayed there until the first floor was cleaned up and we went inside while the upstairs area was being fixed. Initially, the A/C was not cooling enought, so I called the Manager who sent a technician to fill up both A/C units as they were low on Freon. At the time of checkout, I had made arrangements with Jinchen that I would check out at 11 am and not 10. The cleaning staff showed up at 10 am and were rude since we were still packing and eating breakfast. I had a talk with the staff and they left but that did not sit well with me.
Other than than, it was pleasure dealing with Mr. Jinchen and his house was most comfortable. A little more professionalism from the Resort Staff would be appreciated in the future for my family and other guests.