My husband and I reserved this unit back in March 2013 for the entire winter of 2013-2014, but sadly it was not to be. My 83 yr old mother was diagonised with stage 3 cancer in July and my husband has been going thru heart surgeries with more to come since October. We had to cancel our plans, but that's ok, more important things to take care of. The purpose for this review is to thank Suzette for truly and quickly taking care of the cancellation, return of monies, and praying for good wishes for our family. My hope is someone will truly enjoy this unit all winter as I wanted to. I was looking to stay at holiday isle as last year we visited it and the beauty to behold is beyond awesome. Thank you again Suzette!!!